Emerging Talents program

Dear students, 
 

With pleasure, we would like to announce the new Emerging Talents program for 2026. This is a great opportunity for you to take your first steps in developing your career. Throughout the program, you can gain theoretical and practical knowledge, and mentors will accompany and support you, making the entire learning and progress journey smoother and more enjoyable. An additional opportunity for all of you is the possibility to become Infobip employees after completing the program, thus becoming part of a global IT company. 
 
 
Who is Infobip?  
 
Infobip is a leading global IT and telecommunications company providing mobile cloud communications services for business customers and enabling them to deliver messages across any channel, any device, anytime and anywhere in the world. 
If you are a student of graduate studies or final year of undergraduate studies in the field of business and/or IT and you are looking to gain practical experience in a real global IT company, then this is a great opportunity for you. Join our internship program and start your career at Infobip! 
 
 
What's in it for you?  
 

• After completing the program, interns are offered the opportunity to stay in Infobip as employees, if they show progress through the program. 
• Our internship is a paid program 
• Continuous learning and progress with the support and help of mentors 
• Cutting-edge technology & processes 
• More Infobip perks if you join us - IT equipment, welcome goodie bag, structured onboarding, a team taking care of all the equipment/support you need, company team buildings and other organized activities, the company library, access to the world leading MOOC (Massive Open Online Course) platform Udemy as well as multitude of both internal and external learning materials, organized sports, free lunch at our campuses and offices...  

  
 
About program:  
 
The program starts on February 9th and lasts for 2 to 6 months, depending on the position.
Below you can read basic information about each program and application. Also, we kindly recommend a visit to our landing page. 
 
 
Customer Data Analyst Intern

 

• Locations: Zagreb & Vodnjan
• Duration: 6 months 
• Final-year undergraduate (BA/MA) students in business or technical field.
• Direct links for application can be found here.
• What will you do? 

 
 

• Maintain data hygiene by analyzing, cleaning, and unifying data sources.
• Generate and maintain regular and ad-hoc reports and interactive dashboards in CRM and BI tools, ensuring data is accurate and easy to access.
• Monitor data on our platform to provide insights that enhance user experience and drive retention.
• Conduct daily analysis and identify trends, anomalies and opportunities for improvement across the platform.
• Identify opportunities for improvement in data quality, reporting processes, and overall analytics capabilities.
• Conduct forecasting analyses using historical and current data to predict trends.
• Source and identify data and insights for time-critical and strategic decision making.
• Assist in developing presentations and detailed reports that translate complex data into clear and actionable insights.
• Learn to work with advanced analytics and visualization tools to enhance data collection, analysis, and reporting processes.
• Proactively identify challenges within analytics, trends or operational processes, propose data-driven improvements, and support implementation to optimize efficiency and accuracy.
• Assist in building AI-driven tools that improve how we forecast, discover opportunities, and analyze customer behavior and understand their needs.

 
 
Analyst Engagement & Communications Intern
 

• Locations: Zagreb & Vodnjan
• Duration: 6 months 
• Undergraduate (BA/MA) final-year students in business or related field.
• Direct links for application can be found here.
• What will you do? 

 

• Assist in identifying relevant industry analysts (Gartner, IDC, Forrester, Frost & Sullivan and many more) and key publications where Infobip should be featured.
• Support the preparation of materials for analyst briefings and events (presentations, briefing books, summaries).
• Help coordinate and track analyst briefing requests and updates.
• Support in managing and updating internal newsletters and SharePoint libraries with analyst content.
• Contribute to sharing positive analyst coverage internally and support integration into global and local marketing campaigns.
• Help prepare summaries and presentations to measure and communicate Analyst Relations results.
• Support with research and insights gathering from analyst reports to help internal teams understand market trends.
• Provide general administrative and logistical support to the Global External Communications team.

 
 
 
Customer Success/ Sales Intern

 

• Locations: Zagreb
• Duration: 6 months
• Undergraduate (BA/MA) final-year students in Business, Administration, Economics, or a related field.
• Direct links for application can be found here.
• What will you do? 

 

• Proactively working on hand-raisers and inquiries from all Self-Service customers to ensure their high-quality experience, resulting in their satisfaction and further growth.
• Building strong relationships and generating new business opportunities for the Infobip sales team.
• Educating the customer base on the nuances of the product to unlock value
• Finding ways to increase user adoption/activation.
• Actively suggesting how to improve UX on Self Service.
• Retaining current customers and analyzing their consumption.
• Having an excellent overview of business, competition, and latest industry trends.
• Engaging and collaborating with different teams to optimize Self-service workflow.
• Creating flows and resolving frictions in Self-service by working closely with Product team.

 
 
 
Product Marketing Intern
 

• Locations: Zagreb
• Duration: 6 months. 
• Final-year undergraduate (MA) or a final-year undergraduate (BA) in Marketing, Business, or a related field.
• Direct links for application can be found here.
• What will you do? 

 

• Market Research: Identify trends, customer needs, and competitors. Analyze data to inform product positioning.
• Product releases: create collaterals, educate internal stakeholders (sales, marketing, support) about new functionalities
• Content Creation: Develop marketing materials (presentations, brochures, datasheets, case studies) and ensure visual alignment with the brand.
• Collaboration: Work with product management, sales, marketing, and design teams. Assist in product launches and events.

 
 
Customer Support Intern 
 

• Locations: Zagreb, Vodnjan & Rijeka
• Duration: 6 months. 
• Final-year undergrad (BA or MA) in engineering, technology, applied sciences, or human sciences.
• Direct links for application can be found here.
• What will you do? 

 

• Use your communication skills to help customers solve technical problems - no deep tech knowledge needed!
• Learn how to troubleshoot and find solutions in a fast-paced global environment.
• Work alongside experts from different cultures and departments - grow your skills in tech and business.
• Get a mentor to guide you and boost your professional growth.
• Make a real impact on customer experience and internal processes.

 
Custom Solution Support Intern
 

• Locations: Zagreb 
• Duration: 6 months. 
• Final-year undergraduate (MA) or a final-year undergraduate (BA) in IT, Business, or a related field.
• Direct links for application can be found here.
• What will you do?  

 

• Go through our onboarding program to learn about our products, solutions, and business.
• Be matched with a mentor to ensure maximum benefit from this program for you.
• Learn how custom integrations interact with Infobip’s central platform.
• Support and maintain custom middleware monitoring in collaboration with Integration Services Engineers.
• Learn how to provide post-go-live support for customer inquiries and problems in varying critical and non-critical situations.
• Grow your technical expertise in many areas while also focusing on our all-in-one messaging solution, mGate.
• Help with improving internal processes, customer experience, and the quality of service we provide.
• Collaborate with customer-facing teams to coordinate client-related activities.
• Learn best practices related to databases, networking, and security for maintenance and troubleshooting.

 
 
Strategy Development Intern
 

• Locations: Zagreb 
• Duration: 6 months. 
• Final-year undergraduate (MA) or a final-year undergraduate (BA) student in Business, Administration, Economics or IT field.
• Direct links for application can be found here.
• What will you do? 

 

• Conducting research and analysis on industry trends, market dynamics, and competitive landscapes.
• Assisting in the formulation and evaluation of business strategies and recommendations.
• Collaborating with cross-functional teams to gather data and insights for strategic projects.
• Supporting the creation of strategic presentations and reports for senior management.
• Monitoring and tracking key performance indicators to evaluate the effectiveness of implemented strategies.
• Participating in brainstorming sessions and strategic discussions.