Nikolina Dragičević, PhD.

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Nikolina Dragičević, PhD.
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Nikolina Dragičević, PhD.
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Nikolina holds a PhD in service innovation from the Knowledge Management and Innovation Research Center at The Hong Kong Polytechnic University, which she obtained under the mentorship of Prof WB Lee, Prof Eric Tsui and Prof Eng Chew. Her doctoral research focused on applying theories of practice and design thinking to modelling and enhancing smart services. At PolyU, she also gained four years of professional experience in teaching and coordinating higher education projects that have received multiple international awards (details in the Curriculum Vitae).

Her research interests include service innovation, design thinking, knowledge dynamics in the 5th Industrial Revolution, digital work, and innovation ecosystems. She is passionate about promoting a human-centred approach to innovation and (digital)work in business and educational contexts.

Curriculum Vitae in English