Student in implementation department (Project management)

Student in Implementation department (Project management)

Minimum of 20 hours per week in the period of 6 months (extendable to 12 months or longer)
We are a team of 80+ enthusiastic and friendly people gathered around one product – Lemax software – which is among the 5 best software solutions for tourist agencies and tour operators in the world!

Are you the one we are looking for?

If you are a student and searching for new learning opportunities, we are offering work in an energetic, challenging and innovative work environment. We work in a friendly atmosphere, dynamic environment, and learning culture.

Purpose of this role

Helping project managers/consultants and project teams with organizational tasks. Supporting our customers with project implementation through support, daily communication and written materials.

Main tasks
 

• Supporting consultants and project teams with tasks during Lemax implementation and web development projects
• Close cooperation and coordination with other internal teams (business analysts, customer care team, QA team, developers, product, etc.) in order to assure the deadlines are met and tasks completed
• Writing meeting minutes and clear conclusions and sending them to the parties involved
• Scheduling meetings
• Tracking and analyzing personal and project tasks in different tools (iProject – internal tool,
• Confluence, Jira, Trello etc,..)
• Improving clients’ user experience by creating, maintaining and adapting various
• documents and user materials
• Providing timely and accurate response to customer’s inquiries to improve customer relationship
• Testing client’s documents modifications and website
• Active participation in internal team meetings
• Continuous communication with supervisor and project team members about all open tasks
• Other tasks according to the need and agreement with supervisor

 
Responsibilities
 

• Organize and track if all internal/external tasks
• Realization of defined tasks in agreed deadlines
• Timely preparation and delivery of agreed tasks
• Polite, supportive communication with internal teams and with customers
• Establishment of good cooperation with customers
• Following and improving internal processes and procedures

 
Competencies & skills
 

• Time Management / Organization Skills -plans, organizes, schedules in an efficient, productive manner. Focuses on key priorities. Effectively juggles multiple leads and opportunities. Pays appropriate attention to detail. Manages personal time well.
• Developing Relationships – creating professional approach, favorable (first) impressions, treating clients and colleagues with respect
• Strong listening skills - tunes in accurately to the opinions, feelings and needs of people, patient in communicatoon, listens actively, playing back a person’s point of view
• Communication skills - ability to understand both internal & external customer pains & needs and effectively articulate options & solutions, demonstrates fluency and ability to structure both verbal & written communications
• Good written and spoken English language skills

 
How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net untill October 20th, 2019. 
Location - Remetinečka cesta 139, Zagreb