Đurđana Ozretić Došen, PhD

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Đurđana Ozretić Došen, PhD
Name and surname
Đurđana Ozretić Došen
Room
B 301
Office Hours
  • Tuesday: 14:00 - 16:00
Biography

Đurđana Ozretić Došen

Current position: Professor

Department: Department of Marketing
 
Faculty: Faculty of Economics & Business, University of Zagreb
 
Contact address: Trg. J. F. Kennedya 6, 10000 Zagreb, Croatia
 
Phone: ++385–1-238-3463
 
Emaildozretic@efzg.hr

Webwww.efzg.unizg.hr/dozretic_eng


EDUCATION

1996                Ph.D. in Economics, Faculty of Economics & Business, University of Zagreb
 
1991                M.Sc. in Economics, Faculty of Economics & Business, University of Zagreb
 
1985                B.Sc. in Economics, Faculty of Economics & Business, University of Zagreb


PROFESSIONAL EMPLOYMENT

1991-              Faculty of Economics & Business, Department of Marketing
 
1985 - 1991   
Generalturist Zagreb


GRANTS / AWARDS / FELLOWSHIPS

2001 'Mijo Mirković' Award for co-authorship of the university textbook 'Marketing', in Previšić, J., Bratko, S. (eds.), Zagreb, Sinergija, 2001.
 


PROFESSIONAL SOCIETIES / SERVICE / OTHER ACTIVITIES

Membership in professional associations:
 
EMAC (European Marketing Academy) - Treasurer
 
CROMAR (Croatian marketing Association) - member
 
AMS (The Academy of Marketing Science) - member
 
Croatian Fulbright Alumni Association - member
 
IFDP  (International Faculty Development Program) Alumni Association - member
 
Društvo sveučilišnih nastavnika i drugih znanstvenika u Zagrebu (Croatian Association of University Teachers and Other Scientists in Zagreb) - member

 

INTERNATIONAL GRANTS/FELLOWSHIPS:
 
1991 Grant of the Ministry of Foreign Affairs of the Kingdom of Spain - study visit in Instituto de Turismo Espańol, Ministerio de Turismo y Comunicaciones, Madrid
 
1992 Grant of the Government of the Kingdom of Spain, Cataluńa region – course at IESE - International Graduate School of Management, University of Navarra, Barcelona
 
1994 Grant of the US Government – study visit at College of Business, University of Kentucky, Lexington
 
1995-1996 Fulbright fellowship - predoctoral research and study, Richard B. Pamplin College of Business, Virginia Tech, Blacksburg, Virginia
 

SERVICE AND OTHER ACTIVITIES:

1991 –

 

Lecturer in postgraduate programs at the Graduate School of Economics and Business- Osijek (Marketing of Services, International Marketing) and at the Graduate School of Economics and Business Split (Marketing of Services)

Visiting lecturer at graduate schools abroad (Faculty of Economics Mostar-Bosnia and Herzegovina; School of Business and Economics Maribor-Slovenia; Escuela de Negocios, Fundación Universidad-Empresa-Spain)

Scientific research projects

Active participation in Croatian and international conferences and congresses

Publishing scientific and professional papers

Attending seminars for professional advancement abroad

Participation in manager education in Croatian companies (Croatia Airlines, Vaillant, Podravka)

Translating scientific texts from the area of marketing

   

 

TEACHING EXPERIENCE

  • course 'Marketing', undergraduate program
  • course International marketing', undergraduate program
  • course 'Product Development and Design', undergraduate program
  • course 'Marketing of Services', undergraduate program
  • course 'Marketing of Services, postgraduate program
  • course International Marketing', postgraduate program
  • course 'Marketing Management', postgraduate program


RESEARCH EXPERIENCE 

Marketing - international marketing, marketing of services, product development, education in the area of marketing
 

LIST OF PUBLICATIONS
 
Complete list of publications for Professor Durdana Ozretic-Dosen, Ph.D. is available at CROSBI – Croatian Scientific Bibliography The list also includes information about mentoring master thesis, master of science thesis and PhD dissertations. 
 
 
Books:
 
Ozretić Došen, Đ. The Basics of Marketing of Services, Zagreb, Mikrorad, 2002, ISBN 953-6286-59-9 - published in Croatian
 
Previšić J. - Ozretić Došen, Đ. The Basics of International Marketing, Zagreb, Masmedia, 2000, ISBN 953-157-183-1 - published in Croatian
 
Previšić J. - Ozretić Došen, Đ. International Marketing, Masmedia, Zagreb, 1999, ISBN 953-157-099-X - published in Croatian
 
Research papers and chapters in books:
 
Chapters:
 
Ozretić Došen, Đ. 'Internal Marketing - a Precondition of Successful External Marketing’  in Tipurić, D. (ed.) The Basics of Business Management, Graduate School of Economics and Business-Zagreb, 2003, ISBN 953-6025-08-6, pp. 201-212. - published in Croatian
 
Ozretić Došen, Đ. ‘Service-a Source of Competitive Edge' in Tipurić, D. (ed.) The Basics of Business Management, Graduate School of Economics and Business-Zagreb, 2003, ISBN 953-6025-08-6, pp. 213-224. - published in Croatian
 
Ozretić Došen, Đ. ‘Marketing Environment’ in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija, 2001, ISBN 953-6895-07-02, pp. 32-50. - published in Croatian
 
Ozretić Došen, Đ. ‘Marketing of Services’ in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija, 2001, ISBN 953-6895-07-02, pp. 427-450. - published in Croatian
 
Ozretić Došen, Đ. ‘Internal Marketing’ in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija, 2001, ISBN 953-6895-07-02, pp. 451-468. - published in Croatian
 
Ozretić Došen, Đ. ‘Marketing of Services’ in Rocco. F. (ed.) Business Marketing, Zagreb, Školska knjiga, 1998, ISBN 953-0-30319-X., pp. 105-123. - published in Croatian
 
Business cases:
 
Ozretić Došen, Đ., Kelemen, Ž. ‘Huck Finn d.o.o.- Adventure Tourism’ in Marušić, M., Prebežac, D. Reseach of Tourist Markets, Adeco 2003, (still printing) - published in Croatian
 
Ozretić Došen, Đ. 'Podravka' d.d. – Instant Soups Fini Mini’ in Previšić, J., Bratko, S. (eds.) Marketing, ZagrebSinergija, 2001, ISBN 953-6895-07-02, pp. 83-89. - published in Croatian
 
Kesić, T., Ozretić Došen, Đ. 'Franck' d.d. – Consumer Orientation’, in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija, 2001, ISBN 953-6895-07-02, pp. 269-274. - published in Croatian
 
Ozretić Došen, Đ., Prebežac, D. 'Pepper-cake’, in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija, 2001, ISBN 953-6895-07-02, pp. 397-401. - published in Croatian
 
Ozretić Došen, Đ. 'Pliva d.d. - Intimacy with Buyers and Users’ in Previšić, J., Bratko, S. (eds.) Marketing, Zagreb, Sinergija 2001, ISBN 953-6895-07-02, pp. 527-534. - published in Croatian
 
Scientific research papers published in journals with international refereeing:
 
Ozretić Došen, Đ. Martinović, M. 'Marketing of Services in Secondary Schools in the Republic of Croatia', Educational Studies, Vol. 29, No. 4, ISSN 0305-5698, pp. 373-386.
 
Ozretić Došen, Đ. Prebežac, D. 'Consumer Behavior in Tourism - Attitudes and Motivational Factors as Criteria of Segmenting the Tourist Market’, Acta Turistica, No. 15, ISSN 0353-4316, UDK 338.48 (051), pp. 118-143, 2003. - published in Croatian
 
Vranešević, T. Ozretić Došen, Đ. 'Tourist country brand positioning in the eyes of Croatian students', Akademija MM – Slovenska znanstvena revija za trženje, Letnik V/8, Ljubljana, ISSN ISSN 1408-1652, pp. 55-60, 2001.
 
Ozretić Došen, Đ.. Prebežac, D. ‘Internal Marketing in Service Companies- Example of Airline Companies’, Acta Turistica, No. 1, ISSN 0353-4316, UDC/UDK 656.7:658.8, pp. 18-36, 2000. - published in Croatian
 
Ozretić Došen, Đ., Prebežac, D. “Czego można się nauczyć od międzynarodowych linii lotniczych?”, Marketing i Rynek – Polskie Wydawnictwo Ekonomiczne, Warszawa, December 1999, ISSN 1231-7853, pp. 22-28, 1999.
 
Ozretić Došen, Đ., Vranešević, T. “Accounting, Auditing and Finance Professionals Value Marketing”, Akademija MM - Slovenska znanstvena revija za trženje, Letnik III/4, Ljubljana, ISSN 1408-1652, pp. 79-85, 1999.
 
Ozretić Došen, Đ., Vranešević, T., Prebežac, D. ‘The Significance of Brand Policy in Developing the Marketing Strategy of Croatia as a Tourist Destination’, Acta Turistica, No.2, ISSN 0353-4316 UDC/UDK 338.486(497.5), pp.110-127, 1998. - published in Croatian
 
Ozretić Došen, Đ. 'Marketing of Services – a Necessity of Croatian Tourism’, Acta Turistica, No. 2, ISSN 0353-4316, UDC/UDK 338.48, pp.153-171, 1993. - published in Croatian
 
Scientific research papers published in the proceedings from international scientific conferences:
 
Ozretić Došen, Đ., Previšić, J., Škare, V. 'Role of Internet in Building Image of Croatia' Fifth International Conference on Enterprise in Transition, Split-Tucepi, 22-24, May, 2003. Published in the proceedings: 'Enterprise in Transition',(CD-ROM) ISBN 953-6024-49-7, UDK 339 (063), editors: The Faculty of Economics Split, pp. 348-351.
 
Ozretić Došen Đ. 'Brand Without Boundaries', IMDA – Eleventh World Business Congress, Antalya, Turkey, July 11-14, 2002. Published in the proceedings: 'The Impact of Globalization on World Business in the New Millennium: Competition, Cooperation, Environment, and Development', ISBN 1-888624-01-09, editors Kaynak, E. – Sarvan, F., pp. 35-41.
 
Ozretić Došen, Đ., Kesić, T., Previšić, J. 'Competitiveness of Croatian products and services – the attitudes of management towards exports in Croatian companies', The 1st International Conference 'Economic System of the European Union and Adjustment of Bosnia and Herzegovina', Mostar, April 26-27th, 2002. Published in the proceedings: 'Transitional impacts and the EU enlargement complexity', ISBN 961-6430-51-3, editors Kumar, A. -Kandžija, V., pp. 277-283.
 
Ozretić Došen, Đ., Prebežac, D. 'Developing the Service Quality in Small Companies through the Internal Marketing', An Enterprise Odyssey: Economics and Business in the New Millennium 2002', Graduate School of Economics & Business, Zagreb, Croatia, June 27-29th, 2002. Published in the proceedings: 'An Enterprise Odyssey: Economics and Business in the New Millennium” 2002', ISBN 953- 6025-05-1 editors: Sharma, S. – Galetić, L. , pp. 261-263 (CD-ROM)
 
Ozretić Došen, Đ. 'The Use of Case Method for Effective Education and Business Training', International Scientific Conference, 'Rethinking of Education and Training for Tourism', Zagreb, April, 18-20th, 2002. Published in the proceedings: 'Rethinking of Education and Training for Tourism', ISBN 953-6025-04-3 editors: Vukonić, B. – Čavlek, N., pp. 205-212.
 
Prebežac, D., Ozretić Došen, Đ. 'A Research on Attitudes and Motivational Factors of Students of the University of Zagreb Towards Summer Holidays', 2nd CESS Conference, Poreč, 20-23, June 2001. Published in the proceedings: 'Proceedings of The2nd CESS Conference 'Sport for All – Health – Tourism', ISBN 953-6378-31-0, editors: Bartoluci, M. – Heimer, S. – Ružić, L, pp. 51-56.
 
Kesić T., Ozretić Došen, Đ., Previšić, J. 'Determinants of Ethnocentric Tendencies in Purchasing Behavior in the Republic of Croatia', Annual Conference of the Academy of Marketing Science - Developments in Marketing Science, San Diego California, May 30-June 2, 2001. Published in the proceedins: 'Procedings of The Anual Conference of he Academy Marketing Science', Volume XXIV, SBN 0-1268-23-0, editors: Moore, M. – Moore, R., pp. 137-143.
 
Vranešević T., Frajlić, D., Ozretić Došen, Đ. 'Marketing Within the Organisation Structure – The Reflection of its Importance as a Competitive Determinant', Fourth International Conference on Enterprise in Transition, Split-Hvar, 24-26 May, 2001. Published in the proceedings: 'Enterprise in Transition' (CD-ROM) ISBN 953-6024-39-X, UDK 339 (063), editors: The Faculty of Economics Split, pp. 131-133.
 
Kesić T., Ozretić Došen Đ., Piri Rajh, S. 'The Change of Food-Related Lifestyles of Croatian Families', 30 EMAC Conference – Rethinking European Marketing, Bergen, Norway, May 8-11,2001. Published in the proceedings: 'Rethinking European Marketing – Proceedings from the 30th EMAC Conference' (CD-ROM), ISBN 82-7674-129-0, editors: Breivik, E.- Falkenberg, A.W. – Gronhaug, K., pp.99 (CD-ROM).
 
Ozretić Došen Đ., Previšić, J., Kesić, T. 'Features of Export Activities of Croatian Companies', International Symposium “Tržišna demokracija u Hrvatskoj – stanje i perspektive” (Market Democracy in Croatia - Status Quo and Perspectives), Croatian Academy of Sciences and Arts Zagreb – Scientific Council for Economic Research and the Croatian Economy, Institute for Scientific Work of the Croatian Academy of Sciences and Arts Varaždin, Varaždin, 26-27 October 2000. Published in the proceedings: ' Market Democracy in Croatia - Status Quo and Perspectives’, ISBN 953 154-476-X, UDK 339.13.012.42 (497.5) (063), UDK 339.5/658.1(497.5), editor Bratko, S., pp. 139-146. - published in Croatian
 
Kesić, T., Vranešević, T., Ozretić Došen, Đ. 'The Food-Related Lifestyles of Croatian Families', World Marketing Congress – On Global Perspectives in Marketing for the 21st Century, Qawra, Malta, June 23-26, 1999. Published in the proceedings: 'Proceedings of The Ninth World Marketing Congress', Volume IX, ISBN 0-939783-02-9, editors: Manrai, A.K. – Meadow, H.L., pp. 310-314.
 
Previšić, J., Ozretić Došen, Đ., Vedriš, M. 'Joint Investments’, 4. Marketinška konferenca DMS (Marketing Association of Slovenia), Portorož, 4-5 June 1999. Published in the proceedings: '4. Marketinška konferenca DMS – Izabrani vidiki razvoja marketinga', ISSN 150-0180, editor Jurše, M., pp. 21-25.
 
Ozretić Došen Đ., Vranešević T., Prebežac, D. 'Branding Decisions in International Tourism – Case of Croatia', Business and Economic Development in Central and Eastern Europe: Implications for Economic Integration into Wider Europe, Brno, September 2-3, 1998. Published in the proceedings: “Conference Proceedings - Business and Economic Development in Central and Eastern Europe: Implications for Economic Integration into Wider Europe“, ISBN 80-214-1202-X, pp. 505-508.
 
Ozretić Došen. Đ., Vranešević,T., Gulin, D., Spajić, F., Spremić, I. 'Professional Services Management: How Accountants Respond to the Challenge of Change?' 4th International Conference of the European Operations Management Association, Barcelona 15-18, June 1997. Published in the proceedings: 'Managing Service Operations: Lessons from the Service and Manufacturing Sectors', ISBN 84-86851-29-7, editors: Ribera, J. - Prats, Ma.J., pp. 277-282.
 
Previšić J., Ozretić Došen, Đ. 'Basic Factors in Choosing Foreign Investment Destination', Second International Conference on Enterprise in Transition, Split-Brela, 22-24 May, 1997. Published in the proceedings: 'Enterprise in Transition', ISBN 953-6024-14-4, UDK 339 (063) (082), editors: The Faculty of Economics Split, pp. 457-461.
 
Previšić, J., Kesić, T., Ozretić Došen, Đ. 'Organization of International Companies and Internationalization of Operation', Quo Vadis Management, Portorož, 2-4 April, 1997. Published in the proceedings 'Quo vadis management – zbornik referatov', ISBN 961-232-007-1, editor Vukovič, G., pp. 182-190.
 
Holmes, H. J., Greenestone, S., Ozretić Došen, Đ. 'A Cross National Assessment of Prospects Responses to Non-Comparative, Comparative, and Negative Comparative Print Messages', THE SEVENTH BI-ANNUAL WORLD MARKETING CONGRESS, 6th-10th July, 1995, Melbourne, Australia. Published in the proceedings: 'World Marketing Congress - Proceedings of the Seventh Bi-Annual World Marketing Congress', ISBN 0-7326 06209, Volume VII-III, editors: Grant, K. - Walker, I., pp. 13:72-13:78.
 
Holmes, H. J., Ozretić Došen, Đ., Tomašević, M. 'Croatian Consumers Selective Reactions to Non-Comparative, Comparative, and Negative Advertising', THE SEVENTH BI-ANNUAL WORLD MARKETING CONGRESS, 6th- 10th July, 1995, Melbourne, Australia. Published in the proceedings: 'World Marketing Congress - Proceedings of the Seventh Bi-Annual World Marketing Congress, ISBN 0-7236 06209, Volume VII-II, editors: Grant, K.- Walker, I., pp. 7:35-7:43
 
Holmes, H. J., Ozretić Došen, Đ., Greenestone, S. 'An Assessment of the Differential Effects of Negative Comparative, Comparative, and Non Comparative Print Advertisements', 1995 ACADEMY OF MARKETING SCIENCE, Annual Conference, Current Marketing Developments, May 17-20, 1995, Lake Buena Vista (Orlando), Fl, USA. Published in the proceedings: “Developments in Marketing Science” Volume XVII, 1995, ISBN 0-931268-17-16, Volume XVIII, 1995, editor Gomes, R., pp. 11-16.
 
Ozretić Došen, Đ. 'Services Marketing and Tourist Industry', IV Congreso Internacional de AEDEM 94 - Asociacion Europea de Direccion y Economia de la Empresa, Caceres, Spain, 06-10 June 1994. Published in the proceedings: “La Reconstruccion de la Empresa en el nuevo orden Economico”, ISBN 84-87600-42-5 VOL II, 1994., editor Hernandez Mogollon, R., pp. 565-578.
 
Scientific research papers published in professionally relevant journals:
 
Ozretić Došen, Đ., Previšić, J., Škare, V. 'Communicating the Country Image by Web Pages', GSEB Zagreb Annual, Year 1, No. 1, Graduate School of Economics and Business - Zagreb, ISSN 1333-899; UDK 658.8:004.7, pp. 149-162, 2003. - published in Croatian
 
Ozretić Došen Đ., Kesić T., Previšić, J. 'Marketing of Professional and Financial Services in Croatia', Zagreb International Review of Economics & Business, Vol. II, No. 2, Faculty of Economics, ISSN 1331-5609; UDC 33+65, pp. 105-115, 1999.
 
Scientific research papers published in other Croatian journals:
 
Ozretić Došen, Đ., Vranešević,T., Gulin, D., Spajić, F., Spremić, I. 'Marketing Orientation of Accounting and Auditing Companies in the Republic of Croatia', Računovodstvo i financije, No.10, research paper, UDK 657.2, pp. 8-14, 1997. - published in Croatian
 
Ozretić Došen, Đ., Vranešević T. 'Brand as the Market Aspect of Products: Survey of Attitudes on Some Croatian Export Brands’, Računovodstvo i financije, No.4, review article, UDK 347.5, pp. 89-96, 1997. - published in Croatian
 
Ozretić Došen, Đ. ‘Marketing of Accounting Services’, Računovodstvo i financije, No. 9, preliminary report, UDK 657.22, pp. 28-33, 1995. - published in Croatian
 
Ozretić Došen, Đ. 'Fiscal Conditions for Direct Foreign Investments, Evasion of Double Taxation', Računovodstvo i financije, No. 11, preliminary report, UDK 36.2.03, pp. 54-58, 1993. - published in Croatian
 
Scientific research papers published in the proceedings from Croatian scientific conferences:

 
Ozretić Došen, Đ., Previšić, J. 'Image of the Country of Origin of Products and Internationalization of Business Activities’, 17th Congress of CROMAR, Pula, November 2001. Published in the proceedings:”Proceedings - Marketing of a Country – Marketing of the Croatian State” ISBN 953-987177-0-0, UDK 339.146.2.2339.13.017(497.5:100), research paper, pp. 101-106. - published in Croatian
 
Ozretić Došen, Đ. 'Marketing of Veterinary Services', Days of Veterinary Medicine, 1999, Poreč, September 1999, Published in the proceedings: ‘Proceedings of the Scientific and Professional Counseling with International Participation', Croatian Veterinary Chamber, Zagreb, 1999, ISBN 953-6062-13-5 (Faculty of Veterinary Medicine) ISBN 953-96576-6-0 (Hrv. vet. komora), UDK 619:338>(497.5) (063), introductory report, pp. 49-57. - published in Croatian
 
Ozretić Došen, Đ., Previšić, J. 'Service-User Satisfaction – Do Companies in Croatia listen to the Voice of the Market?', 15th Congress – The Croatian Economy Nearing the 21st Century- Marketing Visions, Zagreb, 19-20 February 1998. Published in: Tržište No. 1/2, congress proceedings, scientific conference paper UDK 339.138 (497.13), pp. 151-157., 1997. - published in Croatian
 
Ozretić Došen, Đ 'Marketing and Management of Services – Approaches Necessary in the Croatian Environment’, 13th Congress of CROMAR, Opatija, June 1993. Published in: Tržište No. 1/2, congress proceedings, scientific conference paper UDK 658.8.338.467, pp. 82-92, 1993. - published in Croatian
 
Reviews:
 
Book review: ‘Business Strategy of Airline Companies’, written by: Prebežac, D., (Golden marketing, Zagreb, 1998), Ekonomski pregled 49 (11-12), ISSN 0424-7558, UDK 330, pp. 1350-1352, 1998. - published in Croatian
 
Book review: ‘Marketing Communication’, written by: Kesić, T., (Mate, Zagreb, 1998), Kreativni marketing, June, pp. 29, 1998. - published in Croatian
 
Course materials:
 

Ozretić Došen, Đ., Pološki N. 'Design as an Integral Element of Product Development', 1994, in-house material for preparing the undergraduate exam from the course “Product Development and Design' - published in Croatian
 
Professional papers published in journals:

 
Ozretić Došen, Đ. 'What does a Brand serve for?', Marketing u praksi, No.1, Poslovna znanja d.o.o., Zagreb, February, pp.16-19, 2001. - published in Croatian
 
Ozretić Došen, Đ. 'Would you like to know how to get a Loan for IESE Barcelona “International MBA” Diploma?', Računovodstvo i financije, No. 12, UDK 347.93, pp. 84-85, 1996. - published in Croatian
 
Ozretić Došen, Đ. 'A Factory Producing Professional Managers', Marketing u praksi, No. 11, pp. 40-42.,+50, 1996.. - published in Croatian
 
Ozretić Došen, Đ. ‘Marketing and Management of Services’, Marketing u praksi, No. 10, pp. 8-13, 1996. - published in Croatian
 
Ozretić Došen, Đ. 'Design in the Function of Marketing”, Marketing u praksi, No. 8, pp. 6-11, 1995. - published in Croatian
 
Ozretić Došen, Đ. 'Political Environment in International Marketing', Informator, No. 4142, pp. 3-4, 1993. - published in Croatian
 
Ozretić Došen, Đ. 'Cultural Environment in International Marketing', Informator, No. 4138- 4139, pp. 7-8, 1993. - published in Croatian
 
Ozretić Došen, Đ. 'Economic Environment in International Marketing', Informator, No. 4136, pp. 13-14, 1993. - published in Croatian
 
Ozretić Došen, Đ. 'Foreign Capital Investments in Spanish Tourism', Acta Turistica, Vol II, No.2, UDC/UDK 339.727.22.338.48(460)., pp. 71-100, 1992. - published in Croatian
 
Presentations at professional meetings:
 
Ozretić Došen, Đ. 'PLIVA – Successful Croatian International Public Offer' - CEES (Center for East European Studies – Copenhagen Business School) Workshop, August 20-22, 1998, (material was available on the Internet address http:// cbs.dk/institutes/cees/workshop/ozretic.html for a couple of months)
 
Ozretić Došen, Đ. 'Should We Bother to Write Our Own Cases?'” 4th IFDP Alumni Meeting, University of Zagreb, Graduate School of Economics and Business, 7-10 July 198.< P>
 
Ozretić Došen, Đ. 'Why do Croatian Companies Cooperate (or Not Cooperate) in the Development of a Case Study?' - Third IFDP Alumni Meeting, Krakow University – School of Economics and Business, Krakow, Poland, 10-14 July 1997.
 
Ozretić Došen, Đ. 'Case Method Teaching: Which approach to use?' - Second IFDP Alumni Meeting, Prague University of Economic Sciences, Prague, Check Republic, 11-15 July 1996.
 
Ozretić Došen, Đ. 'Management Education in Croatia – International MBA at the Faculty of Economics, University of Zagreb',- First IFDP Alumni Meeting, Budapest University of Economic Sciences, Budapest, Hungary, 5 - 8 July 1995.
 
Handbooks (chapters in handbooks):
 
Ozretić Došen, Đ. 'Drvenjača d.d', business case in English language, published in handbook 'Kursunterlage – Aussenhandelsmanagement', Zentrum fur Auslandsstudien, Wirtschaftsuniversitat Wien, Alpen – Adria Sommeruniversitat 1998 and 1999.