Service innovation (designed-based approach, service-dominant logic, human-centred innovation)
Design thinking (service design, human-centred design)
Knowledge management in the 4th Industrial Revolution (the role of tacit knowledge)
Innovative learning methods (hybrid learning, use of open educational resources, co-creation of curriculum with students)
Business process management and organizational design (humanising digital work)
Design thinking (service design, human-centred design)
Knowledge management in the 4th Industrial Revolution (the role of tacit knowledge)
Innovative learning methods (hybrid learning, use of open educational resources, co-creation of curriculum with students)
Business process management and organizational design (humanising digital work)